Work Manual for Perennial Distributor (Super Distributor)

Welcome to your role as aPerennial Distributor (Super Distributor)for CITY VOUCHER DISTRIBUTION, a subsidiary ofLISSOME O2 LIMITED. As a Super Distributor, you play a crucial role in ensuring the smooth flow of City Vouchers to consumers. Below are your responsibilities and procedures:

Responsibilities Overview

• Distribution Chain Management:Manage distribution to Major Distributors and retailers, ensuring timely delivery. Supervise Major Distributors for compliance with company policies.
• Account Management:Maintain transaction records and monitor due balances of Major Distributors, ensuring timely settlement.
• Stock Management:Ensure adequate stock and coordinate with the Company for replenishment.
• Training and Support:Train Major Distributors and retailers on product knowledge and operational procedures.
• Compliance:Follow company policies, legal requirements, and regulatory guidelines.
• Reporting:Generate reports on sales, stock levels, and distributor activities. Share market insights with the Company.
• Conflict Resolution:Address disputes professionally and escalate complex issues to Company management.
• Communication:Maintain clear communication with the Company, Major Distributors, and retailers.
• Performance Evaluation:Assess and provide feedback to Major Distributors and reward top performers.
• Continuous Improvement:Innovate and adopt best practices to enhance the distribution chain.
• Termination Clause:Terminate agreements for material breaches and notify the Company immediately.
• Indemnification:Be indemnified for losses caused by others when policies are followed.
• Legal Compliance:Follow all legal requirements in your jurisdiction, seeking legal advice as needed.

Your commitment is essential to CITY VOUCHER DISTRIBUTION's success. Thank you for contributing to our network.

Work Manual for Distinct Distributor (Major Distributor)

Congratulations on your appointment as aDistinct Distributor (Major Distributor)for CITY VOUCHER DISTRIBUTION, a subsidiary ofLISSOME O2 LIMITED. As a Major Distributor, you play a pivotal role in delivering City Vouchers to retailers and end consumers. Below are your duties and operational procedures:

Responsibilities Overview

• Distribution Operations:Deliver vouchers to retailers within your territory, ensuring a steady supply.
• Account Management:Record transactions, monitor balances, and settle accounts with the Perennial Distributor.
• Stock Management:Ensure sufficient stock and coordinate replenishments with the Perennial Distributor.
• Sales and Marketing:Promote City Vouchers and train retailers on sales techniques.
• Compliance:Follow company policies and ensure legal and regulatory adherence.
• Reporting:Provide sales, stock, and retailer activity reports, along with market insights.
• Customer Service:Address retailer inquiries and issues promptly, ensuring satisfaction.
• Conflict Resolution:Handle disputes professionally and seek support for complex issues.
• Performance Evaluation:Assess retailers' performance, reward success, and encourage improvement.
• Continuous Improvement:Enhance operations through innovation and best practices.
• Indemnification:Be indemnified for losses caused by retailers when company policies are followed.
• Legal Compliance:Follow all legal requirements in your jurisdiction and seek guidance as needed.

Your dedication is key to the success of CITY VOUCHER DISTRIBUTION. Thank you for your invaluable contributions.